Thank you for taking the time to read my blog.
Currently have readers from Sweden, United States, India, Canada, Philippines, United Kingdom, Singapore, Australia, Japan, Netherlands, Russia, Brazil, Germany, Poland, United Arab Emirates, Brunei, Norway, Czech Republic, Denmark, Bahrain, Iran, Finland, Mexico and Italy.
Thank you 
IST stands for Indian Standard Time but should be renamed to “Indian Stretchable Time“. When I am in Sweden it drives me crazy when deadlines are not met by Indians, be it guests that don’t show up on time for dinner or an expected delivery is pushed forward. It’s like the Indian word “kal” which means both yesterday and tomorrow. At least the Spanish word “mañana” means tomorrow.
At the same time the Indian flexi time is a great relief when I am in India on a private visit. I sort of get back to old habits and know that everything will be delayed and automatically adjust to it. On one occasion time played a vital role. It was on my wedding day. The priest threatened us that the church door will be locked if I do not arrive on time. This got my whole family in a frenzy to get me at the church in time
Remember that even the Indian Stretchable Time applies while doing business in India. When in Rome, do as the Romans do?
I have been working on Key Performance Indicator and here are some lessons learned:
- Base KPIs on strategy, SLAs and expectations that have been discussed, promised and delivered.
- Have “Numeric” evaluators (for e.g. 1: very satisfied, 2:satisfied, 3:not satisfied)
- Have a column so that the person can motivate the number given above.
- Make sure that the expectations being evaluated had been discussed either in the beginning or on the way, promised & thereby delivered. Take into consideration any factors that can have impacted the outcome that the vendor is not responsible for.
- Compare historically to see if performance has improved or deteriorated.
KPIs can become complicated and difficult to manage in the end. Have a good enough KPI in order to capture the problem areas and bring about improvements.
I am taking a break from this hectic year. A new company www.offshoring.se, started blogging & my responsibilities at work increased by 200%.
Hope 2009 has fulfilled your expectations and dreams. All the best for 2010
Recomment free breakfast seminar about offshoring at http://www.dfkompetens.se/ledarskap/kurser/4109169/index.xml
There are some basic categories negotiation can be divided into. Dictating, Influencing, Violent, Haggling & Win-Win.
Well, none of the negotiations in this funny YouTube video is a win-win situation.
Getting ready for the wedding with mehndi on my hands drawn by my cousin. Mehndi is not only used to color body but also hair.
Happy Diwali greetings! The firework is on and sweets being eaten with relatives and friends.
Landed at Mumbai yesterday at 11 pm and took the express highway between Mumbai and Pune. A journey that usually takes around 2 hrs took 4 since everyone was on their way to Pune – felt like it. The heavy vehicles have to keep in the left lane while the fast lane is to the right. But guess how the truck and bus drivers drive – yes in the right lane of course. And guess how fast these trucks and buses, that have seen their best days, go up the Lonavala hills- at snails pace. Many a times it reminded me of old people with their walker.
But I love being in India, meeting relatives and friends, eating good food, enjoying the mild weather in Pune, feeling the excitement the development and changes brought to the country. And the same time seeing the poverty is terrible. Met a 13 year old guy who wanted to shine my shoes even though I had sandels that could not be shined. He could speak excellent English. He tried to convince me. Instead of shoe shine or giving him money I bought him food which he happily ate up. Better to feed than give money.
Went shopping today and bought shoes and bags – good quality at extremely reasonable price.
Having problem adjusting to the Indian time. It is 23:40 and even though I have hardly slept in 2 days I am having problems getting into bed. Guess I will be extemely tired when I get back - but it is vacation and this is how it should be.
- At the keyboard from Pune, India
..going over from WordPress MU (Multi User) to regular wordpress. Found MU limited, couldn’t add video, link that could open in a separate browser, etc.
Pre-requisites were changing from Microsoft to UNIX. Getting a own database that I have to administrate. No problem so far. But..
all my earlier articles disappeared. Got backup but then all categories were gone and strange symbols due to conversion problem. Well, had to redo these, so there are new categories now. The only problem which i don’t think I can solve is…
..the address to each article. So all my links that I have added to other sites won’t work 
sorry.
Got a lot of help from http://www.marcusreldin.se/guide-installera-wordpress-hos-loopia/
